ARC Counseling, LTD

What is Telehealth and is it effective?

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Telehealth is simply a therapy session conducted over a  HIPPA compliant on line platform.  You will receive a link 24 hours before each session as well as a reminder via text 10 minutes before your appointment.  You can easily log on from any mobile device, laptop or desktop computer.  We have successfully treated our entire client base through telehealth with great success.  There are many advantages to telehealth.  Clients benefit from no commute times and being in a comfortable, familiar environment of their own when receiving Telehealth.  Your clinician will be glad to answer any more of your questions. 

 

Are there any special requirements for telehealth?

 

Yes, there are a few.  It is very important to be in a confidential location where others will not be interrupting in any way.  You will want to enjoy the same level of confidentiality as you do when coming into an office setting.  Places to avoid would be the local coffee shop,  the company break room, the family room, or a car while traveling with others.  A private office, a parked car, any quiet spot where you can concentrate on you and your therapy are recommended options to optimize the therapeutic experience.  If you have issues finding a good location, discuss this with your therapist who can help you find a viable solution. At the beginning of your session, your therapist will simply want to confirm you are in a safe and private location and then promptly begin your session. 

 

What about Telehealth Fees and Insurance?

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Laws have changed, as have insurance policies with regard to Telehealth coverage. Since March 2020 most insurance policies are covering telehealth appointments exactly the same as in person therapy.  We recommend you contact your insurance agency to clarify the coverage you will have should you choose telehealth versus in person treatment.  

 

 

How to prepare for a Telehealth appointment? 

 

Therapy is a commitment.  We want our clients to prepare as such.  Getting ready for therapy is as important as preparing for a meeting or any other commitment. We offer the following suggestions:

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1. Prepare family members, colleagues, etc. that you will be in a meeting and unavailable during your therapy time.

2. Be sure to test your internet connection, video capabilities and any headphones that you might want to use.

3. Have a therapy notebook that you can take notes in.  

4. Provide yourself 10 or 15 minutes before and after a Telehealth session.  This is similar to the car ride to and from an in person session. It allows you some time to collect your thoughts before and also time to process what you learned in session afterwards.  

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